Terms & Conditions

Welcome to SharkDeals ("we," "our," "us"), the premier online marketplace for premium electronics and cutting-edge technology solutions. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile applications, and all related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Service.

SharkDeals operates as an intermediary platform connecting buyers with sellers of electronic products. We are committed to providing a secure, reliable, and user-friendly shopping experience while maintaining the highest standards of quality and customer service. These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to customers, vendors, and partners.

Please read these Terms carefully before using our Service. By registering an account, browsing our website, placing an order, or otherwise engaging with our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your acceptance of these Terms will be treated as acceptance by that organization.

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website and updating the "Last Updated" date at the top of this page. Your continued use of the Service after such changes constitutes your acceptance of the new Terms. If you do not agree with the modifications, you must stop using the Service immediately. It is your responsibility to review these Terms periodically for changes.

These Terms incorporate our Privacy Policy, which explains how we collect, use, and protect your personal information. By agreeing to these Terms, you also consent to our data practices as described in the Privacy Policy. Additionally, certain features of the Service may be subject to additional terms and conditions, which will be presented to you when you access those features. In the event of a conflict between these Terms and any additional terms, the additional terms will govern for that specific feature or service.

By using our Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are under 18, you may only use the Service with the involvement and supervision of a parent or legal guardian who agrees to be bound by these Terms. We do not knowingly collect personal information from children under 13, and if we become aware that we have collected such information, we will take steps to delete it promptly.

Your use of the Service is also governed by any applicable laws and regulations in your jurisdiction. You are responsible for ensuring that your use of the Service complies with all applicable local, state, national, and international laws and regulations. You may not use the Service for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using the Service.

SharkDeals provides an online marketplace platform that enables users to browse, purchase, and sell a wide range of electronic products, including but not limited to smartphones, laptops, tablets, gaming consoles, audio equipment, smart home devices, computer components, accessories, and related technology products. Our Service includes the website accessible at www.sharkdeals.com, mobile applications for iOS and Android devices, and all related features, tools, and content.

As a buyer on SharkDeals, you can browse product listings, compare prices and specifications, read customer reviews, place orders, track shipments, and communicate with sellers. As a seller, you can create product listings, manage inventory, process orders, communicate with buyers, and access analytics about your sales performance. We facilitate transactions between buyers and sellers but are not a party to the contracts formed between them, except as expressly stated in these Terms.

Our Service includes several key features designed to enhance your shopping experience:

• Product Search and Discovery: Advanced search functionality with filters for price, brand, specifications, ratings, and other attributes to help you find exactly what you're looking for.
• Secure Payment Processing: Multiple payment options including credit/debit cards, mobile money, bank transfers, and digital wallets, all processed through encrypted, PCI-DSS compliant payment gateways.
• Order Management: Real-time order tracking, shipping notifications, and delivery confirmation to keep you informed throughout the purchasing process.
• Customer Reviews and Ratings: Verified purchase reviews and star ratings to help you make informed purchasing decisions and provide feedback to sellers.
• Customer Support: Dedicated support team available via live chat, email, and phone to assist with inquiries, issues, and disputes.
• Wishlist and Save for Later: Ability to save products for future purchase and receive notifications about price drops or restocks.
• Personalized Recommendations: AI-powered product suggestions based on your browsing history, purchase behavior, and preferences.

SharkDeals does not manufacture or directly sell most products listed on our platform. Instead, we provide a marketplace where third-party sellers (including authorized retailers, distributors, and individual merchants) can list and sell their products to buyers. We verify the identity of sellers and implement quality control measures, but we do not guarantee the quality, safety, or legality of products sold by third-party sellers. Buyers are encouraged to review seller ratings, product descriptions, and customer reviews before making a purchase.

While we strive to ensure the accuracy and completeness of product information on our platform, we do not warrant that product descriptions, specifications, pricing, or other content is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes only and may not exactly match the actual product. Manufacturers and sellers are responsible for providing accurate product information, and SharkDeals is not liable for any discrepancies or errors in product listings.

Our Service may include content provided by third parties, including but not limited to product descriptions, reviews, ratings, blog posts, articles, and advertisements. All statements and opinions expressed in such content are solely those of the author or provider and do not necessarily reflect the views of SharkDeals. We are not responsible or liable for the accuracy, completeness, or usefulness of any third-party content, and your reliance on such content is at your own risk.

SharkDeals reserves the right to modify, suspend, or discontinue any aspect of the Service at any time without notice or liability. We may also impose limits on certain features or restrict access to parts of the Service without notice or liability. While we strive to maintain uninterrupted service, we do not guarantee that the Service will be available at all times or that access will be uninterrupted, timely, secure, or error-free.

By using our Service, you acknowledge that electronic communications and transactions are subject to risks inherent in electronic transmission, including but not limited to unauthorized access, interception, corruption, loss, or destruction of data. While we implement industry-standard security measures to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

To access certain features of the Service, you may be required to register for an account. When creating an account, you must provide accurate, complete, and current information as requested in the registration form. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account.

You agree to: (a) immediately notify SharkDeals of any unauthorized use of your account or any other breach of security; (b) ensure that you exit from your account at the end of each session; and (c) use a strong, unique password that is not used for any other online account. SharkDeals will not be liable for any loss or damage arising from your failure to comply with these requirements.

You may not share your account credentials with anyone else, and you may not use anyone else's account without the explicit permission of the account holder. You are solely responsible for all activities that occur under your account, whether or not you authorized such activities. If you suspect that your account has been compromised, you should immediately change your password and contact our customer support team.

SharkDeals reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion. We may terminate your account if we believe you have violated these Terms, applicable laws, or our policies. We may also terminate accounts that have been inactive for an extended period or that are associated with fraudulent or illegal activities.

When registering for an account, you must provide a valid email address and create a secure password. Your password must be at least 8 characters long and include a combination of uppercase and lowercase letters, numbers, and special characters. You should never share your password with anyone, including SharkDeals staff. Our employees will never ask for your password via email, phone, or any other communication channel.

For buyers, your account will store your personal information, shipping addresses, order history, payment methods (in encrypted form), wishlist items, and product reviews. For sellers, your account will include additional features such as product listing management, inventory tracking, order processing tools, sales analytics, and communication with buyers. Sellers must provide additional verification information, including business registration details, tax identification numbers, and banking information for payment processing.

SharkDeals implements industry-standard security measures to protect your account information, including encryption of sensitive data, secure socket layer (SSL) technology for data transmission, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. You acknowledge that you provide your information at your own risk.

If you forget your password, you can reset it using the "Forgot Password" feature on our login page. You will receive an email with instructions to create a new password. For security reasons, we recommend that you change your password periodically and avoid using the same password across multiple websites or services.

Accounts may be suspended or terminated if we detect suspicious activity, such as multiple failed login attempts, unusual purchasing patterns, or violations of our policies. If your account is suspended, you will receive an email notification explaining the reason and providing instructions for reinstatement, if applicable. Terminated accounts cannot be reinstated, and any associated data may be permanently deleted after a retention period as outlined in our Privacy Policy.

By creating an account, you consent to receive electronic communications from SharkDeals, including transaction confirmations, shipping notifications, account updates, promotional offers, and policy changes. You can manage your communication preferences in your account settings, but you cannot opt out of essential service communications related to your orders or account security.

SharkDeals is not responsible for any losses or damages resulting from unauthorized access to your account due to your failure to maintain account security. This includes but is not limited to financial losses from unauthorized purchases, exposure of personal information, or damage to your reputation from activities conducted under your account.

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, disclose, and protect your personal information when you use our Service. By using the Service, you consent to our data practices as described in the Privacy Policy.

We collect various types of information when you use our Service, including:

• Personal Information: Information that identifies you personally, such as your name, email address, phone number, shipping address, billing information, and account credentials.
• Transaction Information: Details about your purchases, including products ordered, prices, payment methods, shipping information, and order history.
• Device Information: Information about your device, such as IP address, browser type, operating system, device identifiers, and mobile network information.
• Usage Data: Information about how you interact with our Service, including pages visited, time spent on the site, search queries, clicks, and other actions.
• Location Data: Approximate location information derived from your IP address or precise location if you grant permission through your device settings.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, pixel tags, and similar technologies to enhance your experience and analyze usage patterns.

We use your information for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing and fulfilling your orders
• Communicating with you about your account, orders, and Service updates
• Personalizing your experience and providing product recommendations
• Preventing fraud, spam, and other unauthorized activities
• Complying with legal obligations and enforcing our policies
• Conducting analytics and research to improve our products and services

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, customer support, marketing, analytics, and IT infrastructure. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• With Sellers: When you place an order, we share your name, shipping address, and order details with the seller to fulfill your purchase. We do not share your payment information directly with sellers; payments are processed securely through our payment gateway.
• For Legal Compliance: When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.
• Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of the transaction.
• With Your Consent: When you explicitly authorize us to share your information for a specific purpose.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

You have certain rights regarding your personal information, subject to applicable laws. These may include the right to access, correct, delete, or restrict the processing of your information, as well as the right to data portability and to object to certain processing activities. To exercise these rights, please contact us using the information provided in Section 23.

Our Service may contain links to third-party websites or services that are not operated by SharkDeals. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without parental consent, we will take steps to delete it promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Privacy Policy.

For more detailed information about our privacy practices, please refer to our full Privacy Policy, which is available at www.sharkdeals.com/privacy-policy.

When using our Service, you agree to comply with all applicable laws, regulations, and these Terms. You are solely responsible for your conduct while using the Service and for any content you post, upload, or transmit through the Service.

You agree not to:

• Use the Service for any illegal, fraudulent, or unauthorized purpose
• Violate any applicable laws or regulations in your jurisdiction
• Infringe upon or violate the intellectual property rights of others
• Transmit any viruses, worms, malware, or other harmful code
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Attempt to gain unauthorized access to any portion of the Service or any systems or networks connected to the Service
• Use any robot, spider, scraper, or other automated means to access the Service for any purpose
• Harass, abuse, or harm another person or entity
• Post or transmit any content that is defamatory, obscene, pornographic, abusive, hateful, or otherwise objectionable
• Impersonate any person or entity, including any SharkDeals employee, agent, or representative
• Use the Service to send unsolicited communications, including spam, chain letters, or pyramid schemes
• Collect or store personal information about other users without their consent
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
• Use the Service in any manner that could damage, disable, overburden, or impair the Service

As a buyer, you are responsible for providing accurate shipping information, reviewing product descriptions and seller ratings before purchasing, and inspecting products upon delivery. You must report any issues with your order within the timeframe specified in our Returns Policy. You are also responsible for paying all applicable taxes, duties, and fees associated with your purchases.

As a seller, you are responsible for providing accurate and complete product information, including descriptions, specifications, images, pricing, and availability. You must comply with all applicable laws and regulations regarding the products you sell, including but not limited to safety standards, labeling requirements, and import/export restrictions. You are also responsible for fulfilling orders promptly, providing accurate tracking information, and handling customer inquiries and issues professionally.

Sellers must not engage in prohibited practices, including but not limited to:

• Listing counterfeit, stolen, or illegal products
• Misrepresenting product condition, specifications, or authenticity
• Manipulating search results or product rankings
• Engaging in fake reviews or incentivized feedback
• Price gouging or deceptive pricing practices
• Violating intellectual property rights
• Sharing customer information without consent
• Shipping products that do not match the listing description

SharkDeals reserves the right, but is not obligated, to monitor user content and activities on the Service. We may remove or disable access to any content that we believe violates these Terms or is otherwise objectionable. We may also investigate and take appropriate legal action against users who violate these Terms, including but not limited to reporting them to law enforcement authorities.

If you become aware of any violation of these Terms or suspicious activity on the Service, please report it to us immediately using the contact information provided in Section 23. We take violations of our policies seriously and will investigate all reports promptly.

SharkDeals is not responsible for the conduct of any user, whether online or offline. We do not endorse any content posted by users, and we are not liable for any harm or damages resulting from user conduct or content. You use the Service at your own risk, and you are solely responsible for your interactions with other users.

By using the Service, you agree to indemnify and hold harmless SharkDeals, its affiliates, officers, directors, employees, agents, and representatives from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your infringement of any rights of another party. This indemnification obligation survives termination of these Terms.

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by ElectroHub, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Service for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without prior written consent from SharkDeals, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Service for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

You must not:

• Modify copies of any materials from the Service.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Service.
• Access or use for any commercial purposes any part of the Service or any services or materials available through the Service.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Service in breach of these Terms, your right to use the Service will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Service or any content on the Service is transferred to you, and all rights not expressly granted are reserved by ElectroHub.

SharkDeals's name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SharkDeals or its affiliates or licensors. You must not use such marks without the prior written permission of SharkDeals. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

Product names, brands, and other trademarks featured or referred to on the Service are the property of their respective owners. The mention of any product or service on the Service does not constitute an endorsement or recommendation by SharkDeals. We do not claim any ownership rights in third-party trademarks, and any use of such trademarks is for identification purposes only.

SharkDeals respects the intellectual property rights of others and expects users of the Service to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide our Copyright Agent with the following information:

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest
• A description of the copyrighted work or other intellectual property that you claim has been infringed
• A description of where the material that you claim is infringing is located on the Service
• Your address, telephone number, and email address
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf

SharkDeals's Copyright Agent can be reached at the contact information provided in Section 23. We will respond to notices of alleged infringement that comply with applicable law and are properly provided to our Copyright Agent. We reserve the right to remove or disable access to any material that we believe infringes copyright or other intellectual property rights, and we may terminate the accounts of users who repeatedly infringe intellectual property rights.

By submitting content to the Service (such as product reviews, comments, or forum posts), you grant SharkDeals a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all rights to the content you submit and that the content does not violate these Terms or any applicable laws.